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Privacy Policy

Introduction

Introduction This Privacy Policy outlines the types of personal information we collect and process when you use our services, as well as the steps we take to protect and secure this information. Our primary goal is to provide you with a safe, efficient, and personalized experience.

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Our values

  • We prioritize user privacy and collect minimal data necessary for the operation of InboxInsurgence.

  • We NEVER read the body of any emails.

  • We do not process domains listed in the user-defined Filter List.

  • We do not use data obtained from Google Workspace APIs to develop, improve, or train generalized AI and/or ML Models.

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What rights do you have?

  • Access to and information about your personal data processed by us.

  • Correction of inaccurate personal data.

  • Erasure of your data, subject to legal retention requirements.

  • Restriction of processing and objection to processing of your data.

  • Data portability to another controller.

  • Withdrawal of consent to data processing at any time.

  • The right to lodge a complaint with a supervisory authority.

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Legal Basis for Processing

  • We process your personal data in compliance with the European General Data Protection Regulation (GDPR), applicable EU laws, and national data protection laws where relevant.

Information Collection and Use

We collect and process your personal data only when it is necessary for the operation of our services. The types of information we may collect include:

1. Personal Identification Information: We may collect personal identification information that you provide to us, such as your name, email address, and payment details, when necessary.

2. Technical Data: We collect technical information related to your use of our services, such as IP addresses, browser types, and operating system details, to ensure the functionality and security of our services.

3.Usage Data: Information about how you use our service, including the choices you make and the preferences you set is collected to improve our service offerings.

Data Retention and Deletion

At InboxInsurgence, we are committed to safeguarding your data while respecting your privacy rights. This section of our privacy policy outlines our practices concerning the retention and deletion of your personal data.

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How Long Do We Keep Your Data?

  1. Crash/Error Report Data: We retain crash and error report data for a period of 30 days to troubleshoot and enhance the performance of our services. After this period, the data is permanently deleted from our systems.

  2. User Preferences: We store your preferences for a period of 10 years to maintain consistency in your user experience across our platforms. These preferences help us to personalize and optimize the services we offer to you.

  3. Email Headers: Email header data is retained for 10 years to support the functionality of InboxInsurgence, allowing for effective management and categorization of your email traffic.

 

General Data Retention:

  • We store your personal information for a period that aligns with our legitimate business purposes.

  • We will retain your personal information for the length of time necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

 

Deletion of Data:

  • Upon the expiry of the data retention period for any type of data, we take measures to delete or destroy it securely.

  • You may request the deletion of your data at any time by contacting our support team via [insert contact method here], and we will accommodate your request in accordance with applicable laws.

 

Updating Our Privacy Policy:

  • Should there be any changes to our privacy policy, including updates related to data retention and deletion, we will promptly reflect these changes on our website and notify you accordingly. 

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Data Processing, Sharing, Disclosure, Retention and Deletion

We process your personal data for the following purposes:

  • To provide and maintain our services.

  • To improve and personalize your experience with our services.

  • To understand how our services are used and to improve them.

  • For customer support and to respond to your inquiries.

  • For internal operations, including troubleshooting, data analysis, testing, and service improvement.

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What kind of personal data do we process?

While using InboxInsurgence, we may collect and process the following information:

  • Email Headers: Includes user ID, message ID, message history ID, domain, email date, labels, subject, size, and attachment information. We do not process the body of any emails.

  • User Preferences: Preferences like ALLOW, T30, T5, and T0 saved for each domain.

  • Crash/Error Reports: In case the extension fails, we collect crash or error report data.

  • Payment and Subscription Information: For paid users, we store subscription details, plan information, emails added to the account, and payment information.

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How do we collect data?

  • Data is transmitted to our secured server hosted on AWS using REST API.

  • Information is collected through the Chrome extension's operation and user input on our website.

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How and why do we process your data?

  • To analyze community preferences and establish standards for managing email content.

  • For research and development of new features and products.

  • To provide and improve the InboxInsurgence service, including troubleshooting and enhancing user experience.

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Data Sharing and Disclosure

We do not share your personal data with third parties except as necessary to provide our services or as required by law. When we share data with third parties, we take steps to protect your information by requiring these third parties to agree to use the data only for the purposes for which they are engaged by us and in accordance with this Privacy Policy.​

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